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ONLINE CUSTOMER CARE

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Online Customer Care is hosted by HSBC Retail Services Limited («HSBC»). HSBC's Privacy Statement, Online Access Agreement and Web Site Terms and Conditions apply.

Safe and Secure
During a Secure Socket Layer (SSL) session, data passed back and forth between your computer and our online card server is secured by using public key cryptography. Your computer exchanges key information with our computers to create a private conversation that only your computer and our systems can understand.

What is my Login ID?
This is the ID you created when you registered for Online Customer Care. If you cannot remember your Login ID, click here to get help accessing your account.

What is my Password?
This is the unique 5 to 10 character code you created when you registered for Online Customer Care. If you cannot remember your Password click here to get help accessing your account.